FAQ

Does this cost anything? No. It's a hobby, not a business. If you feel grateful, snacks are accepted.

Can my partner / kid get their own account? Yes — ask Hayden. Per-person accounts are better than sharing, because watch history and "continue watching" stay separate.

Can more than one of us watch at the same time? Yes, a few simultaneous streams are fine.

Why does a movie look grainy / soft? You're seeing the file as it exists — some older or lower-quality releases just look that way. If a movie seems unusually bad, tell Hayden; a better copy can often be swapped in.

Why did my request disappear / not show up? Check its status on the requests site (see Requesting Stuff → What the statuses mean). Brand-new releases can take weeks to become available in good quality.

I forgot my password. No reset email exists — ask Hayden to set a new one.

Is my watch history private? Server-side, an administrator can see playback activity (that's true of every streaming service). Nobody's reading it for fun.