What the statuses mean
After you request something, it shows a status:
| Status | What it means |
|---|---|
| Requested / Pending | Waiting for approval (usually automatic and fast) |
| Processing | The system found it and is downloading — almost there |
| Available | It's in the library — go watch it |
Typical timing: most things arrive within minutes to a few hours.
When it takes longer — and why:
- Brand-new releases: a movie that's still in theaters (or just left them) may not exist yet in good quality. The system keeps watching for it and grabs it automatically when a proper copy appears — sometimes weeks later. Your request isn't lost.
- Very old or obscure stuff: rare films, foreign releases, and deep-catalog TV sometimes just can't be found. If something sits unfilled for a long time, mention it to Hayden — occasionally he can find it another way.